Terms and Conditions

1. Introduction

Welcome to Kojib! These terms and conditions outline the rules and regulations for the use of our website, located at https://kojib.com.

By accessing this website, you assume you accept these terms and conditions. Do not continue to use Kojib if you do not agree to take all of the terms and conditions stated on this page.

2. Definitions

"Kojib" refers to the service provided by Kojib, accessible through the website https://kojib.com.

"User" refers to any individual or entity accessing or using Kojib.

"Assessment Fee" refers to the payment of $1,000 required to schedule and confirm an assessment through Kojib.

3. Payment Terms

Assessment Fee: Users are required to pay a non-refundable assessment fee of $1,000 to schedule and confirm their assessment. This fee covers the administrative costs associated with scheduling, consultation, and related services.

Payment Processing: All payments are processed securely through Stripe, a trusted third-party payment processor. By providing your payment information, you consent to Kojib and Stripe handling your payment data in accordance with Stripe's Privacy Policy and Terms of Service.

Currency: All payments are accepted in United States Dollars (USD).

4. Stripe Payment Processing

Kojib utilizes Stripe to facilitate secure payment transactions. Stripe ensures that all payment data is encrypted and handled in compliance with the highest security standards, including the Payment Card Industry Data Security Standard (PCI DSS).

Data Collection: When you make a payment, Stripe collects your payment information, including credit card details, billing address, and contact information. This data is used solely for processing your payment and is not stored by Kojib.

Data Security: Stripe employs advanced security measures to protect your data, including encryption, secure data storage, and regular security audits. Kojib does not store or have access to your full payment details.

Refunds and Cancellations: Given the non-refundable nature of the Assessment Fee, Kojib does not offer refunds once a payment has been successfully processed. However, users may cancel their scheduled assessment up to 48 hours before the appointment time to reschedule without incurring additional fees.

5. Refund Policy

The Assessment Fee of $1,000 is non-refundable. However, in exceptional circumstances, Kojib reserves the right to offer partial or full refunds at its sole discretion. Requests for refunds must be submitted in writing to support@kojib.com.

Rescheduling: Users may reschedule their assessment by contacting Kojib at least 48 hours before the scheduled appointment. Rescheduling is subject to availability and may incur additional fees.

6. Use of Services

Users agree to use Kojib solely for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the service.

Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within Kojib.

7. Intellectual Property Rights

Except for the content you own, under these Terms, Kojib and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted a limited license only for purposes of viewing the material contained on this Website.

8. No Warranties

This Website is provided "as is," with all faults, and Kojib expresses no representations or warranties of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

9. Limitation of Liability

In no event shall Kojib, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Kojib, including its officers, directors, and employees, shall not be held liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this Website.

10. Indemnification

You hereby indemnify to the fullest extent Kojib from and against any and/or all liabilities, costs, demands, causes of action, damages, and expenses arising in any way related to your breach of any of the provisions of these Terms.

11. Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

12. Variation of Terms

Kojib is permitted to revise these Terms at any time as it sees fit, and by using this Website, you are expected to review these Terms on a regular basis.

13. Assignment

Kojib is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

14. Entire Agreement

These Terms constitute the entire agreement between Kojib and you in relation to your use of this Website, and supersede all prior agreements and understandings.

15. Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the State of Delaware, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Delaware for the resolution of any disputes.